Let’s Streamline Workflows & Automate Manual Processes

When work can be anywhere, an open flow of information is crucial. When you automate manual, labour-intensive tasks, your business will run like clockwork.
At Ricoh, we ensure that change is positive for our customers – that it sparks employee engagement, releases innovation, improves security and drives sustainability. We guide our customers on every step of the journey to ensure a seamless transition to a fully digital workplace.
Advisory and Design
We work with our customers to understand their business objectives and barriers.
Deployment
We build the right solutions and successfully deploy to optimise adoption.
Managed Services
We work towards building a foundation of trust ensuring a strong partnership and future success.

Our Digital Workflow & Automation Solutions

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Contact RICOH
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Ricoh Malaysia (Official)
Ricoh Malaysia
Ricoh Malaysia
Ricoh Malaysia
Address:
Ricoh (Malaysia) Sdn Bhd (10078-W)
Unity Square, Hap Seng Business Park.
12, Persiaran Perusahaan Lot 3-02 & Lot 3A Seksyen 23, 40300 Shah Alam, Selangor

Customer Hotline:
1-300-88-8228

Email:
 marketing@ricoh.com.my

Copyright © 2022 Ricoh (Malaysia) Sdn Bhd.
Website managed by Exabytes Digital. All rights reserved.

Content & Workflow

  • Intelligent Capture
  • File Analysis and Migration
  • Content Services
  • Security and Compliance

Process Automation

  • Process Mapping
  • Digital Forms & Workflow
  • Digital Signatures
  • Robotic Process Automation
  • Procurement to Pay (e-Invoicing/AP/AR)

Business Applications

  • Microsoft SharePoint Intranet/Extranet Sites
  • Microsoft Content and Collaboration
  • Microsoft Automation and AI
  • Microsoft Analytics and Reporting

RICOH Business In A Box

Business Transformation Made Easy

SSaaS
Smart Surveillance-as-a-Service
VSaaS
Video Surveillance-as-a-Service
DaaS
Device-as-a-Service
Service Token
WaaS
Wifi-as-a-Service
HClasS
Hyperconverged Infraas-a-Service
FWaaS
Firewall-as-a-Service
ESaaS
Endpoint Security-as-a-Service

Modern Tools To Meet Your Changing Customer Needs

Business Applications

Microsoft Business Applications
e-Invoicing
Procure-to-Pay
Mobile Applications

Real-time Secure Collaboration And
Sharing On Any Device

Content Collaboration

Content Services
Intelligent Capture
Records Management
Intranet and Teams

Resolving Process Challenges To Drive Productivity And Agility

Process Automation

Process Discovery and Mapping
Robotic Process Automation
Digital Forms and Workflow
eSignature

Simple Solutions for Complex
Collaboration Issues

Meeting Solutions

Smart Meetings
Smart Classrooms
Workspace Utilisation & Management
Visitor Management

Your Platform To The Future Workplace

Space Booking
Internet of Things
Analytics
Wayfinding
Service Requests
Visitor Management

WiFi-as-a-Service (WaaS)

Stable & Reliable WiFi-6 Connectivity
Increase Network Uptime & Improve User Experience
Easy Management & Visibility

HyperConverged Infra-as-a-Service (HCIaaS)

Server, Storage & Network Virtualization
High Availability
Backup & Recovery
Endpoint Security
Simplified Management
P2V Migration Services

Firewall-as-a-Service (FWaaS)

First Line of Defense
Policy Control & Bandwidth Management
Secured VPN Up To 100 Users

Endpoint Security-as-a-Service (ESaaS)

Last Line of Defense
Next-Gen Endpoint Protection with Ransomware Recovery
AI/ML Capability To Detect Zero Day Threats
Centralized Cloud Managed

Service Token

Incident Support
No Hidden Cost
Skilled & Experienced
4Hr Response
Budget Constraint
Lack Technical Competency

Device-as-a-Service (DaaS)

Vulnerability Assessment
Endpoint Protection with Ransomware Recovery
Managed IT Desktop Support Services

Video Surveillance-as-a-Service

Digital Evidence Forensic Investigation
Real-time Monitoring From Anywhere, Anytime, Any Device
Time & Cost Saving
Easy Management & Troubleshooting

Smart Surveillance-as-a-Service (SSaaS)

Intrusion Detection
Intrusion Detection
Motion Detection
Fire/Smoke Detection
Water Leak Prevention
Alert Notifications

Mobile Applications

Ricoh’s mobile apps offer quick, impactful solutions using low code and high performance. Transform ideas into effective apps, delivering rapid returns on investment.

e-Invoicing

Automate invoice exchange with e-Invoicing. Skip paper-based or PDF invoices, using standardized digital invoicing networks for increased efficiency.

Procure-to-Pay

Digitally connect vendors, policies, and processes with Ricoh’s Procure-to-Pay. Enhance workflows with digital approvals, analytics, and automated processes.

Microsoft Business Applications

Revolutionize work with Microsoft Business Apps. Streamline operations and connect Power platform elements to Microsoft 365, Dynamics, and other apps for efficiency.

Intranet and Teams

Engage through multilingual content, gamification, and social elements with Microsoft 365.

Elevate user experience through automation, templates, and micro apps with Microsoft Teams.

Intelligent Capture

Extract vital data from paper and digital documents. Unleash insights from unstructured data using AI and RPA.

Records Management

Apply automated rules for content lifecycle, meeting governance and compliance, and removing traditional burdens.

Content Services

Centralized access and smart organization improve collaboration, breaking content silos. Digitize, control, and automate unstructured data flow.

eSignature

Empower teams with rapid eSignature solutions for seamless document approval and signing. Digitize processes for swift remote collaboration.

Robotic Process Automation

Ricoh’s RPA, the Electronic Digital Worker (R.E.D), automates labor-intensive tasks and processes. Simplify operations through intuitive design tools.

Digital Forms and Workflow

Liberate staff and clients from manual tasks with flexible digital forms and streamlined workflow automation. Boost accuracy and data capture while going paperless.

Process Discovery and Mapping

Utilize advanced AI for process discovery, mapping, and enhancement. Visualize workflows to identify key areas for automation and efficiency gains.

Visitor Management

Visitor sign in, tracking and reporting solution. Know who is on-site and prevent unauthorised access.

Workspace Utilisation & Management

Maximise space utilisation, reduce administration time and introduce smarter booking processes into the workplace. Point-of-Sales (POS) transactions.

Smart Classrooms

Everyone gets the best seat in the house, with interactive flat panel displays, wireless collaboration and distance learning.

Smart Meetings

Bring meetings to life with real-time collaboration, wherever your team is sitting.

Visitor Management

Assign spaces, manage bookings, and ensure your visitors have an unforgettable experience. Let us help you make every visit a pleasure.

Internet of Things

Our platform integrates data from various sensors, providing a holistic view of your workspace – in real-time and through our analytics suite.

Wayfinding

This interactive large touchscreen provides real-time office usage, routing, and space booking options.

Service Requests

Coordinate catering, equipment, and layout requests with ease, and enjoy transparent cross-charging and reporting capabilities.

Analytics

Combine booking data, occupancy sensors, environmental information, and visitor management data actionable insights.

Space Booking

Schedule desks, meeting rooms, car parking, lockers, even saunas, on-demand. Cater your workspace needs seamlessly for every location and every employee.

Networking & Internet

  • Software Defined WAN
  • SASE Network Solutions
  • Local Wired LAN & Wireless Networking
  • Data Centre & Co-Location
  • Internet Connectivity
  • Data & Voice

Cloud & Platforms

  • Print Management Cloud
  • Data centre and Hybrid Cloud
  • Infrastructure-as-a-Service
  • Platform-as-a-Service
  • Software-as-a-Service
  • Backup and Data Protection

Meeting Solutions

  • BYOD Join
  • Single Button Join
  • Interactive Collaboration Hub

CCTV Solutions

  • Retail
    Logistics & Warehouse
  • AI
  • Factory
  • School
    Vehicle / Parking Entry (License Plate Recognition)

RICOH Spaces

  • Desk Management
  • Return to Work
  • Wayfinding
  • Service Requests
  • Room Management
  • IoT
  • Digital Signage
  • Visitor Management

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