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Empowering Digital Workplaces
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Ricoh Intelligent Support
Remote support that you can count on. No downtime.

  • Easy process to import your settings from your old MFP to your new one
  • Remote management of your devices online
  • Automatic update on latest firmware at all times
  • Using AI to prevent malfunction
  • For more instructions, click here :

RICOH Always Current Technology

Meeting your ever-changing business needs

  • Download latest updates directly to supported devices
  • New features and functions are developed based on customer feedback
  • Scalable and adaptable- improves workflow efficiency
  • Stay updated with latest security features- prevent malware and virus

RICOH Smart Integration

Cloud workflow solutions – boost your productivity

  • Scan & transform paper documents into editable electronic files
  • Reduce workflow time & cost
  • Popular platform integration

Empowering Digital Workplaces

Ricoh improves workplaces using innovative technologies & services enabling individuals to work smarter.

Now, more than ever before, customer environments are changing. Now with smart and mobile devices permeating the workplace, and with up to four generations  working side-by-side in the same office, working styles are changing. Each generation works differently and demand and expects new requirements. Cloud computing and remote office workers, make working anyplace, anytime and anywhere a reality. These are impacting companies across the globe, and Ricoh’s Workstyle Innovation Technology aims to help customers address these changing needs and be one step ahead of these trends.

Get Complete IT Delivery And Support

IT Delivery and Support

We offer cost effective and seamless technological integration across Ricoh’s MFP and Printers, IT Solutions and Cloud Computing to meet our customers’ needs. This improves our customers’ business processes by streamlining their shared resources and boosting efficiencies.

By identifying hidden office expenses, we are able to provide industry-specific solutions that enable our customers to maximise productivity and minimise costs.


quote Because we used Ricoh’s one-stop solution, we are able to become more productive. We are able to carry out heavy-duty works which we previously were not able to.

Ken Hor
MBM Resources Berhad

quote As a Japanese company, we trust Japanese brands. During the evaluation period where we look at different solutions for our needs, we found that Ricoh’s solutions matched us the most.

Panasonic Manufacturing Malaysia Berhad

Ricoh consistently outperforms the competition. Always delivering outstanding products and services to meet the expectations of our customers and society.

Product / Service Awards

Business Excellence / Environmental Awareds

NOV 2014

ISO 27001:2013

FS 61775
ISO 9001:2008

FS 61775
ISO 9001:2008

Dow Jones Sustainability Indices
FTSE4Good Index Series
World's Most Ethical Companies

About Us

Ricoh is empowering digital workplaces using innovative technologies and services enabling individuals to work smarter. For more than 80 years, Ricoh has been driving innovation and is a leading provider of document management solutions, IT services, commercial and industrial printing, digital cameras, and industrial systems.

Headquartered in Tokyo, Ricoh Group operates in approximately 200 countries and regions. In the financial year ended March 2017, Ricoh Group had worldwide sales of 2,028 billion yen (approx. 18.2 billion USD).

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Contact RICOH

Ricoh Malaysia

Ricoh (Malaysia) Sdn Bhd (10078-W)
Lock + Store, Level 1 & Level 3 
No. 5, Jalan Penyair U1/44 
40150 Shah Alam, Malaysia

Customer Hotline:

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