RICOH Managed IT Desktop Services | |||
---|---|---|---|
Client | Basic | Plus | Premium |
Response Time | 4 Hours | 2 Hours | 1 Hour |
Helpdesk Service via Call Center (8.30am – 5.15pm) | |||
Remote Support (8.30am-5.15pm) | |||
Ticket Management | |||
Endpoint Security (Antivirus) Software | |||
Desktop OS Update | |||
Monthly Report | |||
Policy Management | |||
Remote Proactive Computer Optimization | Nil | ||
On-Site Service | Nil | 4 times per year | 10 times per year |
Software Audit | Nil | Nil | |
Inventory Management | Nil | Nil | |
Remote Assist Data Backup and Recovery | Nil | Nil |
Enjoy PBB instalment payment plan for up to 12 months!*
✔️Easy to Operate
✔️Print on Demand
✔️Personalization
✔️Support various types of application
Power Your Creativity
Get everything you need to create content that elevates your brand Work Better As A Team
Collaborate efficiently with integrated tools and services Ensure Company Control
Manage your plan, apps and assets with easy features
Ricoh is empowering digital workplaces using innovative technologies and services enabling individuals to work smarter. For more than 80 years, Ricoh has been driving innovation and is a leading provider of document management solutions, IT services, commercial and industrial printing, digital cameras, and industrial systems.
Headquartered in Tokyo, Ricoh Group operates in approximately 200 countries and regions. In the financial year ended March 2017, Ricoh Group had worldwide sales of 2,028 billion yen (approx. 18.2 billion USD).
For further information, please visit www.ricoh.com.my
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